Lots of people have contacted us to ask about setting up a web site. Many wish to arrange for us to design a brand new website or move their website to a different web server or have other requirements. Below you will find some of the most frequently asked questions in connection with website design along with answers.

If you have a question that is not answered here, or you want to talk to us about any aspect of your website design, web hosting, domain name registration or anything else related to our services, please feel free to contact us to discuss your requirements.

First we learn as much as possible about your project by reviewing your project ideas, requirements and goals in detail with you. Based on this information we propose various design samples which incorporate these design ideas, project requirements and overall goals. Together we then review your feedback on the initial design samples and we refine them until we ultimately have met your design criteria. As a client, you are welcome to take as active (or inactive) a roll in the design process as you  desire.

Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies.

We have designed all types of sites, ranging from simple brochure-type web sites to e-commerce sites. Grantastic Designs is often outsourced to other design and marketing firms for individual, specialized services.

This is completely up to you. If you have the copy and other information ready for your website we will develop your website based on your provided materials. If you need help in creating any textual content, photographs, logos or other graphic images we can provide these services for you.

The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

Yes you can arrange to host your website on one of our high performance web servers.

If you already own your own domain name we will make the necessary changes to have it point to your new website. If you need a domain name, we will register the domain name for you. In both cases you will not be charged a separate setup fee or any other "hidden charges" The price quoted in your web design price quote will be for the full completion of your website.

Yes you can have email and you will probably wish you set-up several email addressed e.g. This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it , This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

For first-time clients and for jobs with a quote of under USD500, payment in full is required. For projects with a quote between USD500-USD5,000, payment in half is required along with a signed contract for beginning work, with the remaining half due upon completion of the project. For projects over USD5,000, an initial payment representing one-third of the estimated total fee is required along with a signed contract. The second one-third is billable upon the halfway point or second phase of the project, with the final third due upon completion of the project. Regular clients are sent monthly invoices notifying payment within 30 days.

Payment can be made by Bank transfer, Western Union or by using Paypal.

Yes we generally ask for a 50% deposit from clients.

Yes, we offer pre-payment discounts on any yearly pre-payments as well as Maintenance Plan discounts. Plus, from time to time we offer specials on various services and additional features.